Email your subscribers
Send an update to customers who agreed to receive promotional emails from your business.
What to do
- Open Inbox and choose Email subscribers.
- Check the audience and recipient count at the top of the composer.
- Enter a clear Subject and a Message of at least 10 characters.
- Add a Link if you want to point customers to a particular page.
- Review the preview, including the sender name, destination link and unsubscribe footer.
- Choose Send email when the audience and content are ready.
- Open Sent emails to review campaigns you have sent.
What happens next
The update is sent to eligible subscribers. Campaigns are listed in Sent emails rather than as individual conversation messages.
Good to know
Manually adding a customer does not subscribe them to promotional emails. Replies to campaigns come into your inbox.