Add shop FAQs and useful links
Answer common questions on your shop so customers can find the details before they message you.
What to do
- Open SettingsOnline shopFAQs & links.
- Choose Add FAQ, enter a Question and Answer, then select Save in the dialog.
- Repeat for other questions customers often ask, such as how collection works.
- Choose Add link to add another page. Enter a short Title and the full URL, including https://, then save the dialog.
- Use an FAQ or link’s actions menu to edit or remove it.
- Check the preview, then choose Save changes on the main shop settings panel.
What happens next
Your FAQs and links are saved to the shop.
Good to know
Saving an FAQ or link dialog adds it to your draft shop settings. You still need to choose Save changes on the main panel.