Record prepared quantities and undo progress

Keep track of food made so far without marking it ready for the customer.

What to do

1. Open Prep and choose the dates and grouping you need.
2. Enter a number under Prepared for the food made so far. Press Enter or move out of the field to save the count.
3. Tick Complete when the entire quantity on a row is prepared.
4. For items with several combinations, expand the item to work through its variants and notes. For assortments, record each flavour’s prepared quantity; the box row adds up the pieces.
5. Use Mark all prepared to complete a whole group only when all the food in it is made.
6. Expand the prepared-items area to review completed rows. Untick a complete row or change its prepared count to correct a mistake.
7. Use Reset on a complete group if all of that group’s prep progress needs to return to zero.
8. When a customer’s full order is packed and ready to collect, open Orders and explicitly mark it ready.

What happens next

Prep progress is saved. Customers see an order as ready only after you mark it ready for collection in Orders.

Good to know

Prepared counts and customer fulfilment are separate in the current implementation. Do not use an old video that shows prep completion automatically making an order ready.