Find and organise your orders
Use the order list to see the work ahead and find a particular purchase.
What to do
- Open Orders and choose Open, Completed or Cancelled.
- Search by customer name, order reference or item.
- Use Sort to change the order of the results.
- Open Filter to narrow by fulfilment date, drop, item or order source.
- Use More filters for notes, date placed, collection time and collaboration-related choices.
- Choose Table, Kitchen tickets or Grid to use the layout that suits your work.
- Select an order reference to open its full details. Use the customer name to open the customer’s record.
- If an expected order is missing, check the status tab, date range, search and filters before resetting them.
What happens next
The page shows the orders matching your current view.
In this section
- Read an order’s details and customer notesCheck the order details before preparing food or answering the customer.
- Create a manual order and send a payment link(video)Create an order for a customer who contacts you directly, then let them pay using an emailed link.
- Resend access to an orderSend a new order link if a customer needs fresh access to their order.
- Use bulk actions and collection reports(video)Select orders together and track collection progress for the current view.