Resend access to an order
Send a new order link if a customer needs fresh access to their order.
What to do
- Find and open the order in Orders.
- Choose More order actionsSend a new order link, where available.
- Read the confirmation. Earlier order links stop working when the new link is issued.
- Choose Send new link to email the replacement to the customer.
- Check the success message and tell the customer to use the latest email.
What happens next
The customer receives a new order link and earlier links are invalidated.