Ask customers to acknowledge a checkout message
Add a short message customers must tick before paying, such as a collection reminder.
What to do
- Open SettingsCheckout.
- Choose Update beside Checkout acknowledgement.
- Turn on Require acknowledgement.
- Write the acknowledgement in the text field. Keep it clear and specific to what the customer needs to understand.
- Choose Update to save it.
- Review the checkout experience to check the wording in context. To stop requiring it, return to this dialog, turn the switch off and update it.
What happens next
Customers must tick the acknowledgement before they can pay.
Good to know
A checkout message is separate from the food information saved on each item. Keep that information complete as well.