Account and business settings
Manage account, checkout, communications and reporting details.
Quick troubleshooting
Do I need to press Save?
It depends on the panel. Notification switches save immediately. Shop colours, logo, bio, FAQs and links need Save changes. Read the controls before leaving.
I can’t see a setting.
Your role and permissions determine which areas you can open. Some features also depend on their availability on Around.
In this section
- Update your account name or emailYour account details identify you when you sign in and work with your team.
- Change your passwordRequest a secure link when you want to choose a new password.
- Set up two-step sign-inAdd a code from your phone to protect your account as well as your password.
- Download your business data or accountant’s order fileDownload the records you need from your account settings.
- Change portal appearance and sign outUse the settings menu for portal appearance and your current session.
- Close your Around accountRead the account-closure information carefully before choosing to close your shop.
- Connect and manage your payment accountConnect your payment account so customers can pay by card and you can receive payouts.
- Add or update your tax-reporting details(video)Use Tax details for HMRC to provide the reporting information requested by Around.
- Set a default VAT rateSet the default rate used by items and locations that have not been given their own rate.
- Ask customers to acknowledge a checkout messageAdd a short message customers must tick before paying, such as a collection reminder.
- Set up payment outside AroundIf you offer payment outside Around, explain clearly how customers should pay you.
- Choose how much of the customer fee you pay(video)Use the fee calculator to see how sharing the fee changes the checkout total and your estimated proceeds.
- Set default reminders for new dropsSave the reminder pattern you normally use so you do not have to rebuild it for every drop.
- Set customer collection reminders and order emailsChoose the messages customers receive about their own orders.
- Turn customer review collection on or offInvite customers to leave feedback after collecting their orders.
- Set up a loyalty programme(video)Give returning customers points they can use for money off a future order.
- Choose the business emails you receiveChoose which operational updates reach your email inbox.